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November 18, 2018

FAQs

  • How do I get there?

G&G Auto’s is located at 325 W. Glenwood Avenue, Philadelphia PA 19140. Our facility is located Between 2nd Street and 5th Street in North Philadelphia. Streets are wide and can be use as parking for free and if you don’t see any parking outside you can use our driveway to park while we assist you with your needs.

  • What are your hours of operation?

We are open for business 6 days a week. Monday to Friday from 8:30 AM to 5:30 PM and Saturdays from 9:00 AM to 3:00 PM

  • If I’m buying an used part, do I need to dismantle it myself?

No, G&G Auto’s is not auto-service, as a policy we don’t allow our customers to take out parts themselves, we have trained personal that will find what you need and take it off for you while you wait in the office drinking a free cup of coffee if you like.

  • Do you sell used batteries?

We don’t sell used batteries, we recycle all of our used batteries, but we offer you reconditioned (rebuilt) brand new batteries at a budget-friendly price and with warranty, for more information about our rebuilt batteries check this link.

  • What services do you offer?

We’re specialized in used auto parts for late models cars (click here to launch our used parts finder), but we offer other services as well:

-Brand New OEM Discounted Parts: Original manufacturer parts at a discount price.

-Brand New Aftermarket Insurance Quality Parts: Certified quality brand new bumpers, fenders, lights, radiators and more.

-Reconditioned Batteries: Brand new rebuilt batteries.

-Auto Body And Collision Services, Free Estimate: With years of experience and satisfaction to our customers we make sure you’ll be happy with our work. Our job agreement is not complete until you’re happy with it.

-Free Delivery To Shops And Auto Centers: Free delivery up to 60 miles away from us. To qualify for delivery must be an auto shop facility such as a Body Shop, Mechanic shop, Dealers, Auto Collision center, etc.

  • What type of warranty do you offer?

All of our parts comes with a minimum warranty of 30 days so you can buy with confidence. Engines, transmissions and other mayor parts (such as rear ends, carriers…) have 90 days warranty. We also offer extended warranties as an extra charge. If you like to know more about our warranties and policies please call us at 215-426-1179 or check our Policy/Warranty page.

  • I’m far from you, can you ship it?

Of course we ship! If you don’t qualify for delivery, we will offer you shipping or freight at a minimum cost. Some items do not qualify for shipping or freight for more information about shipping or freight of parts please call or use our contact form.

  • Do I have to bring my old part to you?

You can bring all the possible information you have (registration, part number, VIN number, manufacture date, etc) including the old part as a reference, but with our smart inventory system after a couple of questions we can give you the right part.

  • Do you buy junk cars or parts?

At the moment we don’t buy or trade any junk cars or parts, we buy cars in auctions to fill our inventory. Some parts may have a core charge  witch means we need your old defective part to give you a better price.

  • Do you speak spanish? Hablan español?

Si nuestro personal de atención al cliente habla español. También puede utilizar nuestro buscador de piezas online en español al dar click aquí.

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